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Read our 2021 Sustainability Report

By Mia Zickerman-White

We are pleased to announce that our most recent Sustainability Report, “Strengthening Foundations for Impact” is now live. You can find the report here.

2021 Sustainability Report

Strengthening foundations for impact

CTG is a global company driven by its commitment to people. We recognise that for our business to thrive, our local communities must thrive too which is why we continuously seek to develop how we integrate our sustainability ambitions into the heart of our operations. As a private sector organisation operating in conflict settings, we understand the important role we can play in creating shared value to deliver positive social impact for some of those who need it the most, which is why we are taking tangible action to strengthen our foundations for the future.

Throughout 2021, businesses and nations across the world continued to grapple with the evolving realities of Covid-19. With restrictions still in place in many regions, CTG maintained a focus on internal improvements to ensure that our service delivery continues to meet and exceed the needs of our clients. Despite the challenges posed by Covid-19, one positive has been a notable shift in people’s values with greater awareness and commitment to Sustainable Development. CTG’s focus on doing business for good and delivering a positive impact in fragile and conflict-affected countries continues to grow stronger year on year.

2021 was a strong year for CTG’s core business, seeing the company expand its provision of HR solutions to the aid development community into a number of new territories including Nigeria, Niger, Syria and Burkina Faso. This placed CTG in good stead for 2022, for which we have already realised our strong projections for business growth.

Despite these positives, the year was not without its challenges and concerns, especially in relation to the crisis in Afghanistan, with the Taliban takeover of the country. CTG staff have and continue to work tirelessly to support the huge number of staff working there, under the country’s new leadership.

Worldwide, our staff continue to show their commitment to the staff we manage and resilience in overcoming the many challenges that can be faced in fragile and conflict-affected countries.

2021 in Data

2021 in Data


What are we doing to strengthen our foundations for impact?

The Launch of Tayo

CTG is always striving to improve internal digital processes and functionalities, and in 2021 we launched our new HR Management system, Tayo. This new system will allow us to provide more bespoke Human Resources Management and Talent Acquisition support to our customers, making our service delivery more efficient, in turn benefitting both our consultants and clients. Furthermore, it will enable us to identify how we can make more impact with what we do in hard-to-reach locations.


Enhancing our Approach to Safeguarding

Safeguarding has always been a key priority for CTG, but in 2021 we formalised this commitment with the launch of our Safeguarding Think Tank. Governed by the Ethics Committee, this Think Tank has been tasked with devising an even more comprehensive approach to reducing safeguarding risks across our operations addressing the 4 key areas of awareness, prevention, reporting and response. 


Promoting a Sustainable Supply Chain

This year we shifted our human rights focus to our supply chain with the creation of our Supplier Social Impact Assessment. Based on frameworks of the Danish Institute of Human Rights and the UN Guiding Principles on Business and Human Rights, our assessment will help enable further understanding of and promote adherence to international human rights standards throughout our supply chain within our 17 countries of operation.  


Driving for Gender Equality and Women’s Empowerment in Conflict Settings

We launched Female First in 2017 with the pledge to improve women’s access to decent work opportunities in fragile and conflict-affected countries. We are proud that in 2021, we reached and exceeded our goal of achieving 30% female representation in our consultant roles in Nigeria by realising 36.7% female representation. Our teams continue to work hard implementing activities to ensure women are offered equitable opportunities for employment, but their achievements wouldn’t be possible without the shared vision of our clients.

We also turned our attention towards the Women, Peace and Security (WPS) Agenda and advocated for the private sector to play a role in its advancement. Last year we were honoured to collaborate with the United Nation’s Global Compact on a paper titled ‘WPS: Guidance for Business’, and we established our first online webinar series dedicated to the Agenda. Hosting inspiring speakers all taking strides towards positive change for women in conflict settings, these webinars recorded 446 live streams.



Some of CTG’s 2021 highlights


We recognise the importance of partnerships and collaboration to advance global development. If you are interested in learning more about our Shared Value programmes, or see the potential to partner or collaborate to advance positive social impact in conflict settings, reach out to our Shared Value Manager Mia at mia@ctg.org.