OUR SERVICES

Helping our clients make a difference

PEOPLE SOLUTIONS

CTG takes on all human resource and employment services so clients are free to focus on their important tasks at hand.

As specialists in Precision Talent Solutions, with years of experience supporting key humanitarian and development agencies, managing people lies at the heart of our success. CTG has enabled successful project implementation in conflict-affected countries by supporting humanitarian professionals since 2006.

Our global network of skilled consultants is pre-screened and vetted, speeding up the mobilisation process to less than 2 weeks and up to as short as 48 hours. CTG’s HR software, Tayo, streamlines customer relationship management, enhancing connections with customers, partners and other stakeholders.

HR SERVICES OFFERED:

EXPERIENCE

CTG has managed over 10,000 staff in 35 operational zones and has deployed 3,500 international experts, including Engineers, Legal Advisors, Programme Managers, Mine Action Experts, and Human Rights Field Monitors. Currently, CTG manages a talent pool of over 370,000 individuals sourced locally and internationally.

PROJECT MANAGEMENT

CTG uses local networks to mobilise, at speed, large-scale projects on the ground.

CTG has the capabilities to manage projects and programmes of every size, from monitoring and evaluating food distribution, to assisting the return of migrants and displaced populations. We’re agile, using the technical expertise needed to mobilise a project at speed while doing so efficiently and cost-effectively.

Our local networks, experience in conflict zones and attention to duty of care enables us to implement projects in high-risk locations in the remotest of regions. We go where most people can’t. Being on the ground, all the time, means that we can keep humanitarian assistance flowing wherever we work.

CASH SOLUTIONS

Planning and implementing transparent schemes to distribute cash, with verification and reporting, to vulnerable communities.

Cash-based assistance, both cash and vouchers, is increasingly recognised as a faster, safer and more efficient way of delivering humanitarian assistance – supporting the dignity of those affected by conflict and disaster. CTG has the capabilities and experience to support the implementation of cash-based programmes.

EXPERIENCE

CTG staff implemented stipends to the Somali security sector. Thanks to these payments, the soldiers received a living wage and were able to continue their work fighting terrorism, without being driven to working with terrorist groups out of financial desperation. In order to identify that the right person gets the payment, the teams worked with portable biometric systems.

FLEET MANAGEMENT

Overseeing all fleet maintenance activities including safe delivery and monitoring of fuel consumption.

CTG drivers are responsible for the safe delivery of vital food and supplies to destinations ranging from safe city warehouses to the most remote depots in high-risk locations. With grassroots networks throughout the countries we operate in, our drivers have a strong support system of CTG mechanics and recovery personnel.

From ensuring vehicles are in good working condition to monitoring of fuel consumption, accident reports, fleet safety and registration, CTG oversees all fleet maintenance activities.

Our clients don’t just use the roads: supplies are also delivered by river and by airdrop.

EXPERIENCE

South Sudan presents one of the most logistically challenging operations for humanitarian partners due to widespread insecurity and a limited road network that deteriorates significantly during the rainy season. Key to successful delivery are reliable vehicles and a strong support team: CTG manages a fleet of trucks in South Sudan and is responsible for repair and maintenance with workshops in Juba, Bor, Rumbek and Wunrok. We also provide manpower services to support logistics and fleet operations, recruiting qualified international and national personnel. Our 400 staff include drivers, support staff, workshop staff, air drop zone coordinators and convoy leaders.

MONITORING & EVALUATION

From reporting on food distribution to long-term development projects, CTG staff create and implement Monitoring & Evaluation frameworks and reporting mechanisms.

Thanks to our grassroots networks and on-the-ground Duty of Care, our teams are able to access high-risk locations that our clients cannot. With the capacity to deliver Monitoring & Evaluation from project inception to analysis and delivery, our access to qualified local staff ensures cultural sensitivity and effective delivery.

EXPERIENCE

• CTG manages food security with a focus on food safety and food product optimisation, ensuring alignment with the procurement and supply chain strategy, policies and plans.
• We support Mine Action projects in countries such as Iraq, Afghanistan and Mali, and provide a range of experts skilled in tackling explosive threats that are often unique to each country. Areas of focus range from risk education, to capacity enhancement (building local national expertise and training local forces on how to deal with hazards) to technical advice.
• CTG provides engineers, planners and architects who are experienced in seeing projects through in challenging environments. Projects have included building schools, roads, hospitals, police headquarters and water systems as well as monitoring the correct use of building materials in conflict zones.
• CTG has experience in volatile countries such as Libya and Somalia implementing projects that help to rebuild lives and restore dignity to refugees and IDPs as well as assisting with repatriation and integration.

TRAINING & CAPACITY BUILDING

Providing subject matter experts to help restore governance. CTG staff also design and deliver Security Sector Reform training programmes.

CTG staff help improve capacity of central Government institutions to coordinate and lead structural reform and policy harmonization processes. Our experts have been actively engaged in organising, designing and developing ministries, and strengthening cross cutting and sectoral public sector capacities through dedicated support. Work includes support for the development of inclusive, accountable, affordable, and accessible government institutions in fragile and conflict affected countries at national and local levels.

CTG has experience providing transitional support to elections including electoral operations, institutional capacity development and public outreach. We provide experts and local assistants to help support a free and fair democratic process.

EXPERIENCE

CTG consultants played an integral part in Provincial Governance assistance in Afghanistan, advising Governors and their staff, sub-national administration and national representative bodies in governance development and capacity building. Deployed to a number of provinces throughout Afghanistan, the CTG Regional Governance Advisors were responsible for mentoring in the formulation of policy strategies, the identification of policy and development constraints and further developing mechanisms with which to approach and remove those constraints. Specializing in remote and high-risk locations, CTG staff travelled to some of the most inhospitable provinces to assist in overcoming the toughest development challenges.

PROCUREMENT & LOGISTICS

CTG delivers agile, scalable and cost-effective logistics and supply chain services to support our partners in their work.

We engage not only with the client in developing our supply chains, but also with the local stakeholder community to build situational awareness, and other actors (including INGOs and existing humanitarian coordination structures) to learn from their experience. Our carefully crafted, jointly developed and collaboratively implemented programmes ensure that procurement systems and supply chains adhere to compliance with transparent aid delivery.

CTG is committed to building appropriate local capacity without impacting negatively on the availability of goods and services to the communities we serve. This coherent approach allows us to achieve excellence in the delivery of procurement and logistic services to assure humanitarian end-states.

Our experience in post-conflict areas that are characteristic of the need for improved procurement and logistic capability provides a deep understanding of the environments and cultural norms, which is central to our success.

EXPERIENCE

In Iraq, CTG activated a network of regional experts and subject matter experts who were able to deliver in-country procurement and create a logistic sustainment solution that underpinned a long-term engagement. Our targeted recruitment of specialist subject matter experts ensured that deployed teams were not only tailored to meet the authority requirement, but also continually and deliberately evolved to meet emerging challenges whether in terms of geographies, thematic areas or broader technical skills. Together with ready access to partners’ skills and experience, we benefit strongly from region-specific knowledge and understanding, offering the potential for cross-deployment of culturally aware and politically sensitive staff at short notice, to provide continuity and the early adoption of best practice across our contracts.