Why CTG?

Place your trust in CTG

CTG is able to deploy people in as little as 48 hours

We’re able to place people on the ground in as little as 48 hours, and have the ability to source, screen, and mobilise teams in 7 days from call to action. We have access to a database of pre-assessed and vetted experts, which is regularly reviewed and updated. Our local presence ensures prompt deployment of staff and also serves to reduce the period of in-country arrival and service commencement. When Ebola broke out in 2014, CTG was given very short notice, and had just two weeks to get 25 doctors and nurses on the ground into Liberia from all over the world.

We’re aligned with the UN Guiding Principles on Business and Human Rights

Our Human Rights Policy aligns with the United Nations Guiding Principles on Business and Human Rights, a global standard for addressing and preventing adverse impacts on human rights linked to business activity. It states our commitment to respecting and supporting internationally recognized human rights, including fundamental labour principles. We adhere to the highest levels of ethical management and corporate governance and have integrated appropriate checks and balances into our management systems. To achieve this we have an active Advisory Board, Good Governance and Ethics Committee which promotes operational excellence, integrity, ethical conduct and good governance.

CTG has processes in place to employ and mentor more women

We have made it our mission to hire women where possible and encourage others to do the same. Our FemaleFirst initiative is an ambitious goal to hire at least 30% women by 2030 – creating new jobs and challenging stereotypes of where women can and should work. We actively headhunt women and have a mentorship and internship program where we train young women who are interested in aid and development and gender equality.

We pride ourselves on hiring 90% local staff and make sure that the community benefits from our projects

90% of our turnover goes back into the local economy – making sure that the community benefits from the opportunities these projects bring. To attract the best and brightest in a competitive talent landscape, we strive to maintain our reputation as a great place to work with a strong commitment to social responsibility. Our goal is to provide local employment opportunities for host country nationals, to boost the local economy and build the national human capital.

Our corporate social responsibility is aligned with our core business strategy

CTG’s shared value approach to corporate social responsibility is aligned with our core business strategy and includes a number of projects and policies to create an inclusive, rewarding and safe workplace for people in conflict-affected regions. We believe that through collective action we can do more, and our collaborative and flexible approach enables us to quickly adopt to new challenges and respond to new partnership opportunities. It is also why we are members of various international forums, maintain internationally recognized certifications, and report yearly on our sustainability progress.

Specialists in delivering HR services for key humanitarian and development agencies.

Since 2006, CTG has been supporting humanitarian and development consultants to enable successful projects in conflict-affected countries. We have a strong track record of sourcing and on-boarding high numbers of staff within very short timeframes, often into extremely challenging areas of operations.

A roster of 31,000 highly skilled international and national industry experts, providing a capability to response in 24 hours.

CTG recruits, deploys, and manages the right people with the right skills to implement humanitarian and development projects: from setting up and running Ebola clinics in Liberia, drafting a new constitution in Somalia, to rebuilding local infrastructure in the remotest regions of Afghanistan.

Our Account Management team is available 24/7

CTG has also set up a dedicated Field Liaison Office team in order to streamline our operational and customer services at CTG. Each Field Liaison Officer (FLO) has their own assigned accounts and act as consultants’ first point of contact. FLO aims to respond to all instant messaging queries immediately within working hours. Email FLO at helpdesk@ctg.org.

Considerably well-established local life support, security and other auxiliary service providers in all areas of operations

Over the years CTG has built extensive grassroot networks enabling us to deliver successful projects in challenging, high-risk environments. These networks, combined with our thorough approach to Duty of Care, enable our teams to access regions where many agencies’ staff are not permitted due to security restrictions.

CTG has operations in 25 countries

With operational experience and proven support to clients and staff across countries in the Middle East, Africa and Asia

We are ISO 9001:2015 certified, guaranteeing our clients the quality, safety and efficiency of our services to internationally recognised standards.

CTG also has an Ethics Committee that is responsible for overseeing the compliance performance across CTG and promoting operational excellence, integrity, ethical conduct and good governance.

We adhere to the highest levels of ethical management and corporate governance

CTG’s policy, procedures, training, mitigation measures and whistleblowing systems protect staff, clients and the company against Code of Conduct violations, including harassment

Our three-year CSR strategy, in line with the 2030 Agenda for Sustainable Development, ensures local and international impact. See our 2019 Sustainability Report.

CTG actively builds local capability in areas of operation, is a member of the UNGC and is dedicated to the global Agenda For Humanity. We’ve committed to the four Sustainable Development Goals: SDG 5 Gender Equality, SDG 8 Decent Work and Economic Growth, SDG 16 Peace, Justice and Strong Institutions, and SDG 17 Partnerships for the Goals.

We look after the wellbeing, security and safety of our in-country teams, providing high-risk insurance, crisis management, secure accommodation and more.

CTG is committed to keeping our staff safe. We manage and mitigate risk through local knowledge, networks, training and planning and offer a 24-hour global medical and emergency response capability as well as reliable high-risk insurance for our staff. Our approach to Duty of Care enables CTG teams to access regions that key agencies are unable to reach. Our Duty of Care measures include:

• CTG Duty of Care app (security alerts; emergency assistance; healthcare providers; insurance claims made easy)
• 24-hour global emergency response number
• Safetrip® movement planning

Remote HR management and duty of care software, Tayo, for efficient personnel management, timesheets, leave, safety and emergency response.

Tayo is how we support and protect our staff in the field. A one stop shop for all HR needs related to the contract with CTG, Tayo streamlines the HR process for a more efficient experience. Consultants are given log-in access to Tayo once the contract begins and it’s available via desktop and soon as a mobile app.