We’re excited to announce the release of our 2025 Sustainability Report.
At CTG, we strive to create lasting impact by connecting people to opportunities that help drive change, strengthen communities and contribute to a more sustainable future.
2025 was undeniably a tough year. Humanitarian and development funding tightened while crises escalated, and the repercussions were felt by countless communities across the world.
As the world grappled with uncertainty, we focused on what we could control: how we operate, how we support our people and communities, and how we show up as a trusted partner. Optimising how we deliver has never been more important, and we remain committed to providing ethical, efficient and cost-effective services that alleviate administrative pressures and enable our clients to focus on what they do best.
This report reflects what that looks like in practice – how our Shared Value approach drives meaningful impact, supports inclusive economic growth and ultimately enables change in some of the world’s most fragile regions.
Read our full report here.
Our 2025 sustainability highlights
In 2025, CTG achieved significant milestones in women’s representation and localisation, and rolled out new frameworks, risk assessments and training courses for our staff.
Across CTG’s global operations, our teams have been working hard to make impact a reality despite the uncertainty we have seen across our sector. When I think back to our wins last year, these are some of the things that stand out most:
In 2025, we had 9,138 staff delivering humanitarian and development services across 39 countries, with 93% nationals of the countries where we operate. Last year, our global team provided services across humanitarian and development specialties, including healthcare in Afghanistan, food assistance in Gaza, ICT infrastructure maintenance in South Sudan and WASH and Civil Engineering in Somalia. Our operations continue to expand, as does the impact our staff deliver.
93% of our people are local nationals delivering critical services to their communities.
CTG’s key 2025 sustainability initiatives
Enhancing tools and processes to optimise efficiency
We maximised our efficiency to support our partners through a time of scarcity. We constantly adapt how we operate to better support our partners under pressure.
In 2025, we continued strengthening Tayo, our bespoke HR management platform, and adopted AI tools to optimise the speed and cost-efficiency of our service delivery. We also launched two new dedicated services – Executive Search and Organisational Restructuring – to help our clients navigate the current landscape with greater confidence and resilience.
New Diversity, Equity and Inclusion framework
We keep moving forward. That’s why, at a time when much of the world scaled back on DEI, we doubled down. At CTG, we see inclusion as the key to a world that works better for everyone. This is especially true within the humanitarian and development sector, where programme success is determined by whether teams reflect and serve everyone.
Our new DEI Framework, created in 2025, brings our progressive inclusion strategies together in one place for the first time. It defines the principles that inform our Shared Value approach, draws on all the practices we have built to date and identifies opportunities for us to further improve.
Further results in women’s empowerment
Our commitment to gender equality and women’s empowerment continues to reflect results. Our 2025 Sustainability Report reveals that women represent 49.4% of our corporate and field-management workforce and 48.4% of middle management positions. These figures reflect a culture where gender equality is a value we stand by and take seriously.
At the top management level, women represent 67%, and as a woman-owned business, we are proud of that. But we also understand that gender balance means equal participation, and we will be working to improve male representation at senior levels too. Nonetheless, our results hold us in good stead to achieve our UNGC Forward Faster commitment to equal representation, participation and leadership across all levels by 2030.
CTG is dedicated to achieving full gender equality across our operations by 2030.
However, translating these successes into our project-related workforce is a bit more complex. When CTG assumed responsibility for existing programmes, we inherited teams with low female representation.
That continues to affect our overall women’s representation figure, which currently sits at 17%. This year, we are introducing new recruitment and shortlisting practices to strengthen accountability and support more direct conversations with our clients on the importance of hiring women in the countries where we operate. While change takes time, we are confident this will shift the balance and put us back on track.
Enhanced training and awareness campaigns
We protect local communities with strategic messaging campaigns. We care about our local communities and are committed to ensuring our expectations are clearly understood and upheld by all our people.
By creating visually engaging, memorable content and sharing it in various languages across platforms such as WhatsApp and Telegram, we made our key messages accessible and relevant to all staff to align their actions with ethical and safeguarding best practices.
With an 89% view rate and 1,000 staff engagements within the first 48 hours, our innovative 2025 campaigns were a success and now provide a proven blueprint for future communications.
We honed our training as a tool for improving access to opportunities that last. One of CTG’s priorities is to provide our staff and local communities with access to opportunities that strengthen their knowledge and capabilities.
Last year, we trained over 6,800 people across several critical topics, responding to unique challenges and risks in the complex and unpredictable environments where we work. Alongside this, the CTG Academy strengthened the leadership potential of our Account Managers, who support our clients and project-related staff every day.
And by realigning our internship programme with the 70:20:10 learning model, we’ve created more structured and meaningful development pathways for the next generation of changemakers.
By investing in talent through training and expanded internship programs, we are creating accessible pathways for the next generation of humanitarians to thrive.
Our plan to scale impact in 2026 and beyond
In 2026, we are setting new goals and scaling our ambition. We are expanding our job-readiness and career mobility programmes to reach more people, growing our internship offering and introducing new approaches to improve women’s access to economic opportunity.
We’re stepping up our advocacy efforts – working to influence the stakeholders, policies and systems that shape access to decent work. Throughout 2026 and beyond, we are determined to reach further and deliver bigger impact across our global operations.
Join us in delivering a positive social impact
We are always looking for partners to join us on this journey. If you’d like to learn more about our Shared Value initiatives or explore opportunities to collaborate and drive positive impact in fragile and conflict-affected areas, please contact me at mia@ctg.org.
Read the full 2025 Sustainability Report here.